How Can I Manage Saved Credit Card Details and Auto Renewals?

To add, delete, or replace a saved credit card:

1. Log in to your Client Account Area.
2. Navigate to Account > Account Details > Update Credit Card & Auto Renewals.
3. You can choose to add a new card or delete the existing card details.
4. Entering a new card will override the existing saved card if there is one.
5. Ensure the correct settings are chosen regarding auto-renewals.

Note: We only store the last four digits and expiry date of your card, securely handled by our payment partner, Till Payments.

If you have auto renewals enabled, your subscription will automatically renew on the expiry date using the saved credit card. We will send an email notification (including an updated invoice) to your registered email address:

• One month before the renewal date, to remind you of the upcoming charge.
• One day before the renewal date, to confirm the charge will be processed.
• On the renewal date, to confirm the charge has been processed.

If an error occurs during the renewal process, we will mention the error and that your subscription has expired. You will then need to login and renew manually using the following checkout steps.