Current Support Issues

Below are our currently known bugs or support issues and their advised workarounds/solutions.

Crowdstrike/Microsoft IT Outage Impact

Our servers have not been impacted by the global Crowdstrike issues affecting Windows systems. All Lightning Payroll servers remain protected and fully functional.

- 20/07/2024

Why Are Payslips Not Emailing Suddenly?

If you are suddenly getting errors when sending payslips from Lightning Payroll and you use Bigpond, it is due to Telstra server updates they have made.

Please update your outgoing mail settings in Lightning Payroll under Company >> Email.

For more information, please read the following:

- 19/07/2024