Answer
Lightning Payroll is available as both a web application and a mobile application for iOS and Android. These versions allow you to access and manage your payroll data from anywhere, whether you're using a browser or a mobile device.
To use the web app, visit app.lightningpayroll.com.au in any supported browser.
To use the mobile app, download it from your device's store:
The login screen accepts an email address or username along with your password. The account holder logs in with the email address and password used to register the Lightning Payroll subscription. Sub-users created under Settings >> User Management log in with their username (not email address). If you're having trouble logging in, see: Why Can't I Login to this Website?
Initial Setup
After logging in for the first time, the app will detect that no data is present and prompt you to choose one of the following options:
- "Yes, create a new company."
- "No, I have a local backup file I'd like to restore."
- "No, I have an online backup I'd like to restore."
Creating a New Company
Select Yes, create a new company if you are starting fresh. You will be guided through setting up your company and a new payroll database.
Restoring from a Local Backup
Choose No, I have a local backup file I'd like to restore if you have previously created a backup on the desktop version. To create one, open the desktop app and go to Tools >> Create Backup, choose a save location, then click Save Backup. You can upload that file into the web or mobile app during setup.
Restoring from an Online Backup
If you have been using the Online Backups feature, select No, I have an online backup I'd like to restore. You will need to log in with your Online Backup credentials. For details, see: How Can I Set Up Online Backups?
You do not need to manually restore your licence. Your account is recognised automatically when you log in.
If you have set up Web Sync on the desktop, your backup will be available automatically after login. For help with Web Sync, refer to: How do I Set Up and Use Web Sync Across My Devices?
Single Touch Payroll (STP) Setup
Once your data is loaded, you can send Single Touch Payroll from the web or mobile app. Before your first submission, you must register your app's SSID with the ATO. Your SSID appears beside your company name at the top of the web and mobile app. For step-by-step instructions on registering your SSID and sending STP, see: How Can I Send STP Using Lightning Payroll?
Desktop vs Web and Mobile Applications
For a comparison between the desktop version and the online options, see: What Are The Main Differences Between The Lightning Payroll Desktop and Web/Mobile Applications?
Note: The mobile app functions identically to the web app, providing the same features, interface, and data across all your devices.
