Answer
Lightning Payroll keeps a full history of the super fund deposits you have created and the SuperStream messages exchanged with your funds and clearing house. Both are reached from the Super Fund Deposits screen.
Open the Super Fund Deposits screen
Go to Reports >> Super Fund Deposits. This lists every super fund deposit, with the most recent at the top.
Search your deposit history
Tick Show Search Filter? to reveal the filters above the list, then narrow the results:
- Choose Deposit Date to filter by the date the payment was made to the fund, or Pay Period End Date to filter by the dates of the pays included.
- Set the date range to show only deposits within those dates.
- Select one or more employees in the list on the left to show only their deposits.
To see what makes up a particular deposit, highlight its row and click Edit Selected Deposit.
Search your SuperStream message history
From the same screen, click SuperStream Mailbox to open your message history. The mailbox lists every contribution and registration message along with its current status. Use the controls across the top to find a message:
- Status — filter by where the message is up to, such as sent, processing or complete.
- Fund, Employee and Type — narrow to a particular fund, employee, or message type.
- Dates Between — limit the list to a date range.
Highlight a message to view its full Super Stream Message Information, including the status, receiver, message type, and any responses received back from the fund. If you are waiting on an update, click Check Responses to retrieve the latest responses for the messages shown.