How Do I Set Up Ozedi PayTo For Automatic Super Payments?

How Do I Set Up PayTo For Super Payments Using Ozedi?

PayTo is an Ozedi payment method that uses the New Payments Platform (NPP) to automatically debit your bank account for super payments. Once set up, Ozedi handles the payment process for you based on your approved PayTo agreement.

While PayTo involves more initial setup than PayID, it is generally easier ongoing because payments are automatically deducted after you send your super remittance.

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Step 1: Register Your Ozedi Portal Access

1. Register for the Ozedi portal using the link below.
2. Activate your account from the email sent by Ozedi.
3. Sign in to the Ozedi dashboard.

Register For The Ozedi Portal

Step 2: Create Your Ozedi Account

1. In Ozedi, create an Account.
2. Enable the SuperStream service for that account.
3. Add at least one contact.

Important: Your Ozedi account is your main (overarching) account. Each business or ABN you process in Lightning Payroll must be set up as a separate client under this account.

Step 3: Add Funds To Your Ozedi Account

1. Go to Accounts > Manage Account > Add to Account.
2. Enter the amount you wish to add.
3. Accept the terms and conditions.
4. Click Add to Account to complete the payment.

The account balance shown in Ozedi is used to pay for the Ozedi SuperStream service. It is not used for the actual super contributions.

You can add funds using:

• PayPal account
• Credit card via PayPal guest checkout

Important: Ozedi is a prepaid service. You must have a sufficient account balance before you can create a client or process super payments.

Step 4: Add Your Business As A Client And Choose PayTo

1. Go to Manage Service > Manage Clients.
2. Click + Add.
3. Enter the client details, including the business name and ABN or WPN.
4. For the payment provider, select Instant Payments (Zepto) - PayTo Agreement.
5. Add at least one client contact and enable notifications if required.
6. Save the client.

Important: You must create a separate client in Ozedi for each company or ABN you use in Lightning Payroll.

Step 5: Complete The PayTo Agreement

1. After saving the client, a PayTo agreement form will appear.
2. Enter your bank account details.
3. Set appropriate limits, including the maximum transaction amount and payment frequency.
4. Submit the agreement to your bank.

Important: Make sure your limits are high enough to cover your largest expected super payments. If the limits are too low, payments may fail.

Next: Log in to your online or internet banking and authorise the PayTo agreement to activate it.

How Do I Change PayTo Agreement Limits For An Existing Client?

If you need to update limits such as the maximum transaction amount or the payment frequency limits, you cannot edit an existing PayTo agreement. Instead, you must cancel the current agreement and create a new one.

1. Log in to your internet banking and terminate the existing PayTo agreement.
2. In Ozedi, go to Accounts > Manage Service > Manage Clients.
3. Click Edit next to the relevant client.
4. Select Change to manual payments.
5. Click Update Client.
6. Edit the client again and change the payment method back to Instant Payments (Zepto) - PayTo Agreement.
7. Click Update Client to reopen the PayTo agreement form.
8. Enter the new limits and submit the form.
9. Return to your internet banking and authorise the new PayTo agreement.

Important: The new agreement will not be active until it has been authorised in your bank.

Step 6: Create An API User In Ozedi

This user allows Lightning Payroll to connect securely to Ozedi. It is not your normal dashboard login.

1. Go to Accounts > Manage Account.
2. Open the Manage Users tab.
3. Click + Add.
4. Enter the user details.
5. Select External App Access (API).
6. Save the user and complete the password setup from the email Ozedi sends.

Important: The API user email address must be different from your main Ozedi login email.

Step 7: Enter Your Ozedi Details In Lightning Payroll

1. In Lightning Payroll, go to Company > Ozedi Superstream.
2. Enter your:
   • Ozedi Client ID
   • API User Email
   • API User Password
   • Ozedi Account Number
3. Save the changes.

Important: The API user email, API password, and Ozedi account number are usually the same across companies, but each business must use its own Client ID.

Why Am I Getting A 403 Error When Sending Super?

A 403 error usually means Ozedi has rejected the connection or message details. This is most often caused by incorrect setup details, so carefully check each part of your Ozedi and Lightning Payroll setup.

The most common causes are:

• The API user email or API user password entered in Lightning Payroll is incorrect.
• The API user details entered are for the main Ozedi account holder, rather than the separate External App Access (API) user.
• The Ozedi client has not been set up with Instant Payments (Zepto) - PayTo Agreement.
• The ABN in the Ozedi client record does not exactly match the ABN for the company in Lightning Payroll.
• The wrong Ozedi Client ID has been entered for the company in Lightning Payroll.

To check your setup, go to Company > Ozedi Superstream in Lightning Payroll and use the Test Connection button.

Important: If the Test Connection button works, but sending the actual super message fails with a 403 error, the most likely cause is an ABN mismatch. Check that the ABN for the client in Ozedi's dashboard is the same as the ABN for the company in Lightning Payroll.

In most cases, a 403 error can be fixed by reviewing these steps carefully and double-checking the API user details, Client ID, PayTo setup, and ABN.

Step 8: Set The Super Fund Payment Method To PayTo

1. Go to Settings > Super Fund Providers (Settings > Super Funds in the online app).
2. Edit the relevant super fund provider.
3. Select PayTo via Ozedi as the payment method.
4. Save the fund provider.

Step 9: Confirm PayTo Agreement Is Active

Before sending any super payments, confirm that your PayTo agreement status is Active in Ozedi.

Important: If the agreement is not active, payments will not be processed.

Step 10: Send The Remittance From Lightning Payroll

1. Click the Payday Super button in Lightning Payroll.
2. Select the pays to include.
3. Send the super remittance.

Once sent, Ozedi will automatically debit your bank account based on your PayTo agreement and distribute the payments to the super funds.

Tip: We recommend checking your bank account or the Ozedi dashboard to confirm payments have been processed correctly, especially the first few times.

Open Ozedi Dashboard

Need More Help?

If you run into any issues, you can refer to Ozedi's official guides:

• Quick Start Guide (Short)
• Full User Guide (Detailed)