Answer
The Lightning Payroll support team is available by phone and email during business hours.
- Phone: 1300 515 895
- Email: [email protected]
- Hours: Monday to Friday, 8:00 AM - 4:30 PM (QLD time), excluding Queensland public holidays.
For the fastest response, have your registered email address and a description of the issue ready before calling or emailing.
For information on what standard support covers and when paid training sessions apply, see What's Involved in a Training/Consultancy Session?