Answer
In the online (web/mobile) app, Entities >> Select Company lists every company (business entity) in your account under Please Select a Company/Business Entity to Continue. Click a company to open it. Each company also shows its pay runs and any filing, super or leave items that need attention.
Finding a Company
These controls appear when your account has more than one company:
- Search companies - shown when you have more than six companies. It matches the company name, ABN or IRD number.
- Sort by - Name, Needs attention, Next pay date or Last paid (oldest first). Needs attention only appears when at least one company has something to look at, and the two pay-date sorts are hidden while the Pay runs switch is off.
- Only companies needing action - shows only companies with a failed or overdue STP or payday filing, a pay run that is behind, or overdue super. Until the status has loaded, it is unavailable and shows Needs pay status.
- List and Grid - switch the layout. This choice is remembered in your browser. The sort and the filter are not saved.
Status Chips
Each company shows short status chips. Click a chip to open a window with the details and what to do next. The chips include:
- STP sent, STP not sent (followed by the due date, due now or overdue), STP failed and STP marked complete (pays marked complete by hand rather than confirmed by the ATO). NZ companies show Payday filing sent, Payday filing not sent (followed by the due date, due now or overdue), Payday filing failed and Payday filing not recorded in Lightning Payroll. There is no marked complete chip for NZ.
- Super to review with the amount and when it is due, Super deposits not marked paid, Super recorded as paid and pays with no super fund (AU only). Super recorded as paid does not confirm the fund has received the money.
- Pay run behind - a pay period has passed with no completed pay run.
- Leave requests waiting - the number of leave requests to approve or decline (AU only).
For example, the detail window for a failed STP submission tells you to open Pays, choose Single Touch and then Single Touch Mailbox to see the ATO's response. Filing status is shown as last received.
Choosing Which Messages Show
Use the Show switches to hide message types you do not need: STP (AU), Payday filing (NZ) or STP and payday filing (accounts with both), Super (AU), Pay runs and Leave requests (AU). A switched-off type is removed everywhere on this screen, including the chips, the Needs attention sort and the Only companies needing action filter.
The switches are saved for your login. If a choice cannot be saved, the screen shows Couldn't save this choice. It applies until you leave this page.
