Answer
If you are attempting to update Lightning Payroll to the latest version but after each update you find yourself on the same version as before, reinstall the full application over the top. This replaces the program files and clears any stuck update; your payroll data is not affected.
- Close down the Lightning Payroll program.
- Download the latest installer: Windows (Windows 10 and above), Windows 32-bit (Windows 8.1) or Mac (macOS 15 Sequoia and above).
- Open the downloaded file and follow the prompts.
- Open Lightning Payroll again. It should now be on the latest version.
If you are still on the old version after reinstalling, please contact our support team.
