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We highly value the insights and feedback from our users at Lightning Payroll. If you encounter any bugs or have suggestions for features that could improve your experience with our software, we encourage you to reach out through our standard support channels.
Contact Us
To report a bug or suggest a feature, please contact us via:
- Email: [email protected]
- Phone: 1300 515 895 (Australia) or 0800 515 895 (New Zealand)
Our Approach to Feedback and Suggestions
We appreciate every piece of feedback and every suggestion we receive. However, it's important to note that not every suggestion can be implemented. We strive to develop features that will benefit the majority of our users and align with our software's core objectives. If your suggestion is not accepted, it's not a reflection of its value but rather our current focus and resources.
Similarly, not every issue reported as a bug is a malfunction in our software. In some cases, it may be a misunderstanding of how a particular feature is intended to function. We're here to clarify these functionalities and assist you in making the most out of Lightning Payroll.
We look forward to hearing from you and are committed to improving your experience with Lightning Payroll.
