Answer
The Missing Documents view turns compliance gaps into an action list. Use it to request exactly what is missing instead of manually checking each employee profile.
Recommended workflow
- Sort by the highest-risk document types first (for example right-to-work or licences).
- Use Request for each missing item.
- Set internal follow-up reminders for requests still open after your policy window.
- Recheck this screen weekly until the row clears.
Escalation pattern that works
- Day 0: send request.
- Day 3-5: first reminder to employee and manager.
- Day 7+: escalate based on internal compliance policy.
When requests are completed, the row drops out automatically and dashboard counts update without manual list maintenance.
