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Why Am I Getting A Timeclock Server Connection Error?

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  • Why Am I Getting A Timeclock Server Connection Error?

Answer

Some Android Timeclock users are encountering errors when connecting to our server since late September 2021. This is fixed by updating your Android version higher than Android version 7.1.

The issue is due to an expiring certificate within Android, explained here - https://letsencrypt.org/2020/11/06/own-two-feet.html

To learn how to check your version number or to update, please visit the Google Support page here - https://support.google.com/android/answer/7680439?hl=en

March 2024 Edit: Please see here for more information if you are affected in 2024 or later.

  • Created: 29/09/2021 11:54 AM
  • Last Edited: 08/11/2024 1:58 PM
  • ID: 231

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Search Tags

Android TimeclockServer Connection ErrorUpdate VersionAndroid 7.1Expiring CertificateSsl CertificatesTroubleshootingSupportGoogle SupportIssues ResolutionMarch 2024 Update

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