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Home >> Frequently Asked Questions >> Why Is The Program Freezing When I Restore A Backup?

Why Is The Program Freezing When I Restore A Backup?

 

If your program is freezing when restoring backups this may be due to an invalid auto-backup location. Please try the following:

Go to Settings >> Backups and either untick the box to automatically backup your data to the computer or manually set the directory to a valid location, then save the setting.

Then try restoring the backup file which was causing the freeze. If the problem persists please contact our support team.

Created: 2021-03-30 12:41:58

Last Edited: 2021-03-30 12:41:58


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