Answer
If you would like to disable the Auto-Renewal feature for your subscription, you are able to do so by logging in to the Client Portal on our website. From here, click on the Update Credit Card & Auto Renewals option.
On this page, you can untick Renew subscription automatically on the expiry date? to disable the Auto Renewal feature.
Please be aware that you will have to make your payments manually to ensure your subscription doesn’t expire.