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Home >> Frequently Asked Questions >> Why Does Lightning Payroll Say My Version Is Up To Date When It Is Not?

Why Does Lightning Payroll Say My Version Is Up To Date When It Is Not?

 

If your Windows computer is not kept up-to-date with the latest updates you may encounter an issue with Lightning Payroll's automatic updates. This is due to older Windows systems using outdated root certificates, used for HTTPS/SSL web traffic. Our automatic update server is using renewed certificates which outdated Windows versions cannot communicate with, such as the very common, two year old Windows 10 release number 19041.

Your Lightning Payroll should be at least version 2022.3.2p5. If your version number is less than this and Lightning Payroll says incorrectly that You're up to date (since it cannot detect newer server updates) then you will need to either:

Created: 2021-12-23 11:34:41

Last Edited: 2022-04-11 11:48:49


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