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Home >> Frequently Asked Questions >> Why Am I Receiving a Software Required Error in the Relationship Authorisation Manager (RAM) site?

Why Am I Receiving a Software Required Error in the Relationship Authorisation Manager (RAM) site?

 

If you're attempting to create a machine credential in the Relationship Authorisation Manager (RAM) but are receiving the following 'Software Required' message, you will need to ensure you have installed and enabled their ATOBE browser extension software.

Please see the ATO's support page for instructions on how to solve this issue.

If you get stuck, please contact the ATO's RAM helpline on 1300 287 539 (select option 3 for RAM enquiries) between 8.00am and 6.00pm, Monday to Friday.

Created: 2020-01-13 13:00:15

Last Edited: 2021-02-22 12:21:39


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