Lightning Payroll Logo Lightning Payroll Logo
  • Home
  • Features
  • News
  • Pricing
  • Support
  • Contact
  • Login
    • Client Login
    • Employee Login
Buy Now
  • Sun images
  • Vector Images
Lightning Payroll Logo Lightning Payroll Logo
  •   Home
  •   Buy Now
  •   Support
  •   Current Support Issues
  •   Contact
  •   Features
  •   News
  •   Pricing
  •   Client Login
  •   Employee Login

How Do I Contact Your Support Team?

  • Home
  • Frequently Asked Questions
  • Troubleshooting
  • How Do I Contact Your Support Team?

Answer

Our support team can be reached on 07 3051 5895 or by email at support@lightningpayroll.com.au from 8am to 4:30pm Monday to Friday (QLD Time, excluding public holidays).

  • Created: 10/06/2019 1:04 PM
  • Last Edited: 08/11/2024 1:54 PM
  • ID: 172

    Related Troubleshooting FAQs

  • What If Norton Mistakenly Detects Lightning Payroll As A Threat?
  • How Do I Fix a Database Error in Lightning Payroll?
  • Why is Lightning Payroll Showing A Blank Preview And Not Opening?
  • Why Are Emails Not Being Received, Or Being Rejected?
  • Why Does Lightning Payroll Say My Version Is Up To Date When It Is Not?
  • Why Am I Getting A Database Load Error?
  • What Does 'Failed to execute script payroll' Mean?
  • Why Am I Getting An Error After Agreeing To The Update?
  • Why Has Lightning Payroll Been Quarantined By Anti-Virus?
  • Why is Lightning Payroll Not Displaying Correctly?

Search Tags

Support TeamContact InformationEmail SupportTelephone SupportBusiness HoursQld TimePublic Holidays

Get Started with a free 30 day trial.

 No credit card required.

By clicking the Download button, you acknowledge you agree to the Terms of Service.

Note: If prompted to download multiple files, please say "Yes".

Windows Download Legacy Windows Installer*
Mac Download Legacy Mac Installer*
Online/Web
System Requirements

Windows: 8.1, 10 & 11 (Server installations are not supported)
Mac OSX: 10.14+

Lightning Payroll online (web-based) version requires a modern web browser, with Javascript enabled. No software installation required when using this method. When subscribed you may use both desktop and online versions interchangeably.

*Legacy versions will not be receiving any future updates. They should not be used after June 2024.

Social Media

Join Our Growing Community

Review us on Google Google Logo Review us on Trustpilot Trustpilot Logo

Main Links

  • Features
  • Buy / Renew
  • Support
  • Trust Centre
  • Client Login
  • Download (Windows)
  • Download (Mac)

Learn More

  • About Us
  • Terms & Conditions
  • Privacy
  • Support Policy
  • FAQs
  • Contact Us
  • Partners

Contact

support@lightningpayroll.com.au
(07) 3051 5895

Logo
Lightning Payroll is published, distributed and supported by Intellitron Pty Ltd. As part of Constellation Software via its operating group Vela Software Group, Lightning Payroll benefits from a strong corporate platform, international support and continues to operate with the same small company responsiveness.

© Intellitron Pty Ltd 2025