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Buy Lightning Payroll
Packages starting from $199
Buy Lightning Payroll.
Packages starting from $199

Closed on January 26th for Australia Day


We will be closed this Wednesday due to the Australia Day public holiday. For answers to most support questions please see our FAQs or send us a message here and our support team will respond shortly.

- 25/01/2022


Some Windows Systems Not Auto Updating To Latest Version


If your Windows computer is not kept up-to-date with the latest updates you may encounter an issue with Lightning Payroll's automatic updates. This is due to older Windows systems using outdated root certificates, used for secure HTTPS/SSL web traffic. Our automatic update server is using renewed certificates which outdated Windows versions cannot communicate with, such as the very common, two year old Windows 10 release number 19041.

Your Lightning Payroll should be at least version 2022.3.2p5. If your version number is less than this and Lightning Payroll says incorrectly that You're up to date (since it cannot detect newer server updates) then you will need to either:

- 04/01/2022


Android Timeclock Server Connection Error


Some Android Timeclock users are encountering errors when connecting to our server since late September 2021. This is fixed by updating your Android version higher than Android version 7.1.

The issue is due to an expiring certificate within Android, explained here - https://letsencrypt.org/2020/11/06/own-two-feet.html

To learn how to check your version number or to update, please visit the Google Support page here - https://support.google.com/android/answer/7680439?hl=en

- 29/09/2021


LP Virtual Assistant